TrackSEO FAQ

Answers to common questions about setup, AI-powered product optimization, billing, data handling, and support.

Contact support info@trackseo.de

Setup

Connect Shopify and optimize

TrackSEO focuses on product descriptions, search listings, and image alt text without extra manual admin work.

Automation

Daily optimization trigger

Once enabled, the app can check once per day for new products that still need optimization.

Support

Clear next steps

If anything is unclear, use the support portal for setup, billing, or sync questions.

What does TrackSEO do?

TrackSEO helps merchants optimize Shopify products with improved product descriptions, SEO titles, SEO descriptions, and image alt text generated from the existing product data.

Which Shopify permissions does TrackSEO need?

TrackSEO currently needs product permissions so it can read Shopify products and write optimized product content back to Shopify.

Does TrackSEO use customer names or addresses?

No. The core workflow is built around product and shop data. TrackSEO does not intentionally use customer names, addresses, payment details, or order histories for product SEO optimization.

What can TrackSEO optimize?

Depending on the settings, TrackSEO can optimize product descriptions, the search engine listing, and image alt text. Merchants can enable the parts they want, but the recommended setup is to keep all SEO targets enabled.

How does the daily trigger work?

If the daily trigger is enabled, TrackSEO checks once per day for products that are still not optimized and queues them for optimization until the plan limit is reached.

What happens on the free plan?

The free plan includes up to 50 product optimizations per month. Basic includes up to 500 optimizations per month, Premium includes up to 2,000 optimizations per month, and Gold includes up to 5,000 optimizations per month.

Does TrackSEO overwrite products directly?

Yes. When an optimization runs successfully, the selected SEO fields are written back to Shopify. The local app cache stores status and key SEO metadata, but Shopify remains the system of record for the product content itself.

How can I contact support?

Use the support portal at /support or email info@trackseo.de.